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Online Customer Survey profile info
Valued Opinions (aka, Online Customer Survey)
220 Montgomery Street, Suite 1058
San Francisco, CA 94104

The Online Customer Survey registration process is not great. First, we had to enter our first and last name, street address, city, state, telephone number, date of birth, email and ZIP code. As soon as we hit “submit,” we were shown a page that asked us to fill out the member questionnaire (16 “yes or no” questions) to confirm our membership. After that, we were shown an ad asking us to enter our email address to qualify for a free $1,000 Wal-Mart gift card.

Try as we might, we couldn’t find any way to continue without entering our email. In our humble opinion, if a site tries to trick you into signing up for offers in order to sign up, something is wrong.

After signing up for an account on their website, we got a confirmation email—but it wasn’t from Online Customer Survey. It was from “Valued Opinions,” which, as it turns out, is an alias for OCS.

Website experience
The website we signed up on purports to be onlinecustomersurvey.com. However, it looks like it’s nothing but a sign up page, since there’s no log in for existing members—just a sign up form. When you go through the sign up process, you’re taken to an entirely different website, www.valuedopinions.com. There are also no FAQs to view for more info, no contact information and no third-party warnings when they take you to another site. Overall, a very confusing and suspicious user experience.

Customer service
There’s no way to contact support on OnlineCustomerSurvey.com. If you want to contact Valued Opinions, send an email to them or call them. The info is available on the Contact Us page:

Our verdict
In our humble opinion, due to the lack of information about this company on its website, it’s hard to say much good—or anything at all—about these guys. Overall, kinda sketchy.

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